Shipping Policies
Please allow 1-2 business days for us to package your order for shipment. A few items, such as our knotted leather necklaces, are made-to-order and require an additional 2 days of production time.
USPS First Class typically takes 3-5 days, but this can lengthen to as much as 14 days, especially in December. Upgraded shipping options are available at checkout.
All orders ship with tracking from southern NJ. You will receive a shipment notification email with your tracking number -- this means that we have packaged your order & that it's on its way to the post office!
Understanding USPS First Class Shipping status updates:
Pre-transit: Typically our local post office scans in all packages at the end of the business day regardless of what time we mail the package. Until then, tracking will show as pre-transit.
In-transit: Between the time that your order leaves the South Jersey distribution center and your own local distribution center, tracking may or may not update.
Estimated arrival date: Any estimates are computer-generated based on origin & destination zip codes.USPS First Class typically takes 3-5 days, but this can lengthen to as much as 14 days, especially in December.
Contact us within 3 days of delivery for a return or exchange. All returned items must be sent back in their original condition, unworn.
Buyers are responsible for return shipping costs, and you must ship the item back to us within 14 days of delivery.
Custom designs and worn jewelry are not returnable.
You can read our complete return policy here.
Oh no! If an order arrives damaged, please contact us as soon as possible, and be sure to include photos to facilitate the postal claim.
Where is it?? First class shipping generally takes 3-5 days in transit, but can sometimes take up to two weeks. If tracking has not updated for quite some time, please contact us to facilitate a postal claim.
Please upgrade to a faster shipping option at checkout if the delivery date is crucial!